How PowerBI can improve your social intranet and customer portals at 5 levels

Whoever has the data has the power. And although organizations are surrounded by data, they often lack insights. Because to make good use of data, an organization requires a lot of knowledge and capacity. To help with this, we have ready-to-use data solutions based on Microsoft PowerBI available to help you social intranet whether customer portals data driven by development. In this blog, we discuss five levels of data solutions.

Level 1: Social analytics

Let's start with the best-known (and simplest) use of data: Analytics. You're probably already measuring how well your website is being used. But what about you? digital workplace portal? Research by Evolve shows that 77% of organizations do not set KPIs (and therefore measure nothing!). The ready-to-use Social Analytics, based on Microsoft PowerBI, ensures that you have more control over your social intranet. But how do you do that? Read the four steps you can follow in this article to continue developing the portal in a data-driven manner.

Level 2: PowerBI reports (KPIs)

To quote Peter Sondergaard, Gartner's principal investigator, information is the oil of the 21e century, and analytics are the combustion engine. And of course, that engine isn't just limited to the analytics that come from Embrace. You probably already have a lot of data and statistics in, for example, financial or HR systems. Collect them with Microsoft PowerBI and display them in the social intranet or personal dashboards (level 3).

Level 3: Personal reports & role-based dashboards

Levels 1 and 2 are powerful but remain fairly common. Let's go one step further: personal reports and dashboards, depending on your role and place in the organization. An employee sees personal metrics, KPIs, and metrics that are relevant and unique. Embrace gives you the tools by offering the technology. So the solution is there, but how do you incorporate this properly into your organization? With these 4 tips, you can make data-driven work a success

Level 4: Benchmarking

Can we go one step further? Sure! Benchmarking is the process by which an organization compares its performance, within processes, products or services, with that of other organizations. The main goal of benchmarking is to identify “best practices”, discover areas for improvement, and learn from other organizations that excel in similar activities. With the Embrace Benchmarking module, again based on Microsoft PowerBI, we make this possible!

Level 5: Raw Data and Data Lakes (Azure Synapse)

Are you already data-driven and do you employ your own BI analysts? Then get started with your own data. We make all the raw data that Embrace collects available in data lakes. We do this with the help of our Azure Synapse connection. Want to know more? Please contact us or check out our Data & Analytics product page

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