Always have everything at your fingertips with the app

Always and everywhere communicate with your tenants and have access to relevant information? Now you can with the user-friendly Embrace app!

Request a demo
Easy access

With the app, tenants have access to the features of the customer portal on their mobile devices.

Notifications

The app can send push notifications to keep tenants informed of important information.

Flexibility

With the app, tenants can quickly and efficiently manage their rental matters anytime, anywhere.

The customer portal for tenants in the app

The app enhances user convenience by providing tenants with quicker access to features and a smoother user experience, even when they are on the go. Additionally, push notifications enable proactive communication.

Manage everything yourself in the app.

Let your tenants handle things themselves, whenever and wherever they want. With the app, users can take advantage of the native functionality of mobile devices. For example, the camera allows tenants to add photos to repair requests, enhancing service quality. It’s beneficial for both the tenant and you!

Paula van Kraalingen (Wooncompagnie): Making customers feel heard is key to good customer contact

Wooncompagnie focuses on customer-oriented services by letting tenants choose their own communication method and modernizing IT support. With the implementation of Embrace Customers, self-service options are expanded and customer processes are optimized, contributing to more efficient communication and an improved customer experience.

Lees de case

Customer-Focused Innovation: Domijn's Transition To Embrace Customers

Housing corporation Domijn is about more than just renting out houses; they want to offer their tenants a real home. To keep everything on track, the innovative Domijn recently made the switch from the old Umbrella system to our new Embrace Customers product. This focuses on Omnichannel integration and more efficient use of modules such as Telephony, Webchat and E-mail. ‍

Lees de case

Gratis demo aanvragen

Vraag nu een demo aan en ontdek waarom al meer dan 400+ organisaties voor Embrace hebben gekozen.

Rondleiding op maat
60 minuten
Online of fysiek
Vraag een demo aan

Direct contact

Liever iemand in het echt spreken? Neem dan gerust contact op met onze specialisten!

088 243 1800
hallo@embracecloud.nl

Frequently Asked

Questions

Is your question not listed?
Feel free to contact us!

Neem contact op
How does the Embrace app provide a better user experience?

The Embrace app is designed to increase user convenience. Tenants can access their rental items from anywhere and at any time via their mobile device. The app uses native mobile functionalities, such as the camera, to add photos to repair requests, improving services and allowing tenants to arrange things themselves in an easy way.

‍

What functionalities does the Embrace app offer for tenants?

The Embrace app offers tenants a range of useful features. For example, tenants can communicate with their landlord via the app, submit repair requests and track their status, view rental documents, and receive notifications about important information and updates.

How can my tenants use the Embrace app?

Your tenants can download the Embrace app from the App Store (for iOS) or Google Play Store (for Android). Once the app has been installed, tenants can log in with the personal login details provided by the corporation.

More tools for efficient property management
Embrace Digital Services

Omnichannel CRM

All information about your tenants at a glance.

Customer portal

A secure and multifunctional portal for your tenants.

Self service

Give tenants the opportunity to arrange things themselves.

Knowledgebase

The meeting place for relevant information for tenants and employees.

Onboarding

Everything arranged quickly and neatly for new tenants.