For satisfied tenants and employees
Effective property management
With Embrace, you automate the most important processes and give tenants control. In addition, you offer a 360º customer view and your employees are always up to date with the latest state of affairs.
400+ organizations work daily with Embrace digital services
Power to the tenant
Give tenants the opportunity to arrange things themselves. For example; repair requests or making a change of address.
Personal approach
The customer portal contains all relevant information for the tenant. Can't figure it out? Then personal contact is quickly made via the chat!
Central online environment
Embrace knows and unlocks all known (ERP) systems. So all things are easily arranged from one central location.
Your tenants arrange it all by themselves
With the Digital Services from Embrace, you give tenants control where possible and provide them with personal support in an efficient way.
All services and systems in one central location
It doesn't matter which channel a question comes into. Everything is gathered in one central location and employees have quick access to the right information.
Efficient and smart property management
thanks to Embrace Digital Services
Omnichannel CRM
Gives your employees a 360º customer view of your tenants. This way, everyone knows exactly what is going on and you can easily keep appointments. Always, on time.
Customer portal
The customer portal is a protected part of your website where tenants log in. Here they can, among other things, contact us, consult personal information or arrange things themselves, such as a change of address.
Living space distribution system
With a residential space distribution system, you can rent out homes, short-stay homes and student accommodation quickly and easily. You indicate what the rental must comply with and the rest is arranged automatically.
Urgency System
Make the entire emergency process easier for your future tenants and your employees.
Request a free demo
Request a demo now and find out why more than 400+ organizations have already chosen Embrace.
Direct contact
Would you rather speak to someone in real life? Feel free to contact our specialists!
Real estate managers' experiences
with Embrace
Good internal communication is essential for new initiatives, projects and better collaboration
Check-up gives Woningstichting Nijkerk a new boost in the use and management of their software
You can achieve the best service with a combination of digital services and personal contact
NMG Vastgoed embraces Embrace
Eighty percent of future tenants now sign the contract digitally
Inspiration, knowledge and tips & tricks
For property managers
Kerst op je intranet: creatieve ideeën om de feestdagen tot leven te brengen
Terugblik Social Webinar 2024: AI, Roadmap, Facilitor en meer
Getting the most out of your social intranet? Use personas!
Frequently Asked
Questions
Is your question not listed?
Feel free to contact us!
All customer interactions are recorded on the tenant's timeline. If a contact moment is recorded from a chat/whatsapp conversation, the conversation is also stored at the contact moment. In this way, employees, and possibly also tenants themselves, can easily read back this conversation.
Yes, this is a standard functionality within the customer tracking system. However, this functionality requires an active telephony connector.
Of course! You can automate many processes using self-service scenarios that you can build yourself. Here you take a critical look at your own internal processes. So that decision trees then arise that the tenants, but also the KCC employees, can go through to arrange things such as a payment account change, requesting a name plate or submitting a repair request.