Digital Services
Urgentiesysteem

Make the urgency process transparent

With Liquit, you can transform the social intranet into a digital workspace that you can fully customize and tailor to your role.

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Fully digital

The entire process is fully digitally supported.

Everything insightful

Every step in the process is logged automatically.

Own direction

Home seekers can make a request via their My environment.

Urgent housing? Requested within no time!

Help the applicant verify that he/she meets all the conditions for applying for housing emergency from your corporation. This way, you can catch the majority of those requests that have no chance in time.

Personal control for home seekers

Home seekers can easily apply for housing emergency themselves via their My environment. They can also pay for the application there, provide documents and follow the entire process.

Paula van Kraalingen (Wooncompagnie): Klant zich gehoord laten voelen sleutel voor goed klantcontact

Wooncompagnie focust op klantgerichte dienstverlening door huurders zelf hun communicatiemethode te laten kiezen en IT-ondersteuning te moderniseren. Met de implementatie van Embrace Customers worden selfserviceopties uitgebreid en klantprocessen geoptimaliseerd, wat bijdraagt aan efficiëntere communicatie en een verbeterde klantbeleving.

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Klantgerichte Innovatie: Domijn's Overgang Naar Embrace Customers

Bij woningcorporatie Domijn draait het om meer dan alleen het verhuren van huizen; ze willen hun huurders een echt thuis bieden. Om alles in goede banen te leiden heeft het innovatieve Domijn onlangs de overstap gemaakt van het oude Umbrella-systeem naar ons nieuwe Embrace Customers product. Dat gericht is op Omnichannel-integratie en efficiënter gebruik van modules zoals Telefonie, Webchat en E-mail. ‍

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Eighty percent of future tenants now sign the contract digitally

Housing corporation Lefier from Groningen and Drenthe is tackling the onboarding process of tenants in the Digital Welcoming project. What was the reason and what is the result? CorporatieGids Magazine spoke to Annette Mulder about it!

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Frequently Asked

Questions

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How does the digital urgency process help improve communication with home seekers?

Thanks to the digital urgency system, home seekers can easily follow their request online via a personal My environment. This offers them more control and transparency over the process. In addition, your employees can communicate more efficiently with requesters through automatic updates and notifications, increasing overall customer satisfaction.

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How can using a digital urgency process help my corporation?

By using our fully digital process, corporate employees can work more efficiently and reduce bureaucratic red tape. The system automates steps such as receiving requests, documentation management, and communicating with applicants, saving time and making processes more transparent.

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More tools for efficient property management
Embrace Digital Services

Customer portal

A secure and multifunctional portal for your tenants.

Self service

Give tenants the opportunity to arrange things themselves.

Knowledgebase

The meeting place for relevant information for tenants and employees.

App

The convenience of Embrace is always at hand.

Onboarding

Everything arranged quickly and neatly for new tenants.