Modules | Digitale Dienstverlening

A.I

Work even smarter and more efficiently while keeping your data safe. Let AI provide good summaries, smooth translations and relevant answers to customer questions, so you have more time for really important tasks.

Web chat

Let visitors to your website and portal get in touch quickly via chat. Easily link this data to a customer card for a complete customer view.

E-mail

When a corporation integrates the Email module into Embrace Customers, it is no longer necessary to keep another mailbox open in addition to Embrace Customers.

Call center system

A complete call center and telephony system in your browser. Then save the contact moments in customer cards. This way, you always keep an overview!

Facebook

Keep your customer contact accessible with Facebook. By connecting your Facebook Messenger with Embrace Customers, all contact takes place via the same, familiar CRM.

Inceptivize

With Inceptivize, you can measure customer satisfaction among your tenants in various ways. For example, send a short survey after each new rental, repair, or rental cancellation. This way, you get immediate feedback on your customer contact.

Keep your customer contact accessible with Whatsapp. By connecting your WhatsApp to Embrace Customers, all contact takes place via the same, familiar CRM.

Onboarding

Give new tenants a warm welcome by arranging all (administrative) matters quickly and neatly. This gives the tenant confidence and you the certainty that you have not overlooked anything.