A.I
Work even smarter and more efficiently while keeping your data safe. Let AI provide good summaries, smooth translations and relevant answers to customer questions, so you have more time for really important tasks.
Break language barriers
Chat in a language you don't know and easily understand a foreign language. While you're just writing and reading in your own language, AI ensures that everything is accurately translated for you. This way, you can communicate effortlessly, without language barriers.
More benefits of the Embrace AI chat
- Relevant answers from the knowledge base and self-service scenarios
- Previous questions are remembered for personal answers
- Keep improving because the chatbot learns from every customer question
- Personalize your chatbot according to style and text length to suit your target group
- Name your chatbot, from Chad to Charly, or just call it chatbot
- Fully integrated into Embrace Customers
- Always available and no more waiting time
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Just catch up
With the short message at the top of the customer card, you immediately know what is going on. The timeline with all activities, such as payments and changes, is automatically summarized by AI. This way, no one has to look for the most important points that have happened to a customer recently.
Make a long story short
Briefly writing down what you just discussed is no longer necessary. Every chat conversation is summarized into a short text by AI, so you no longer have to spend time on a good, clear summary for the customer card.
Working safely with AI
- We do not share information with others or store sensitive information.
- The answers are created in our own systems. So we don't send data to others, such as Google AI or OpenAI.
- We use Azure technology, which complies with strict security standards, including data encryption and ISO certifications.
Request a free demo
Request a demo now and find out why more than 400+ organizations have already chosen Embrace.
Direct contact
Would you rather speak to someone in real life? Feel free to contact our specialists!
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